Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If a product has been sent by mistake or the product does not fit the bike it says it fits in the fitment tool, then we will send a replacement part. Electrical parts also cannot be returned if they have been removed from the packaging. If the packaging is broken they will not be accepted for return neither will fitted hard parts. Returned products can only be accepted if they are in the same condition they were purchased in. Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.